Every time I have to interact with technology I feel my age. I'm 57 and I grew up with technology. I was the one who could set the clock on the VCR and the microwave. I was the first of any of my peers to get online and learn HTML. I love the newest technology and I'm not afraid to learn it, but I hate
Okay, that might be a little hyperbolic but I can't use it without setting half of the food on fire while the other half is still frozen. What happened you ask? The little doohicky broke that spins the plate. Now the plate won't spin. So I did what any rational person would do and I forgot about it for a few days. In fact I
I just got my mail and in it there is a copy of Men's Health addressed to a Mr. A. Tabob. This disturbs me on so many levels.
I just wanted to add two more things about my experience with HP tech support. I have to give credit where it is due and HP did send the new computer in all recyclable material. There was no Styrofoam. I'm very pleased about that because I can recycle the whole thing after 20 days and not have to fill up my garbage container. * and
On Saturday I sent emails to the corporate executives at HP. I received a couple of out of office auto replies giving phone numbers in the event of an emergency. I have not used them yet. Since it was Saturday and a holiday weekend I was going to wait until Monday (today) before I did anything else. 10:59 am CDT I got a call from
I spoke with Moung or Maura in tech support. I'm not sure how its spelled. The regular tech support. I won't go through the whole thing but she told me that my mother board had not been shipped. I said it had because I received it today. She told me I had not. I repeated that I did indeed get a mother board today and
Tyson did not call back at 5:00pm so at 5:20pm I called him. A very nice Canadian woman answered and said that Tyson was on the phone with another customer. No problem I said I could wait. She said that he was off in ten minutes and would probably not get back to me until Monday. She sounded sad about this. As I said she
This morning I received the motherboard, the hard drive and a few recovery discs. They were addressed to a Mr. A. Tabob, there is no one in the house with a name remotely like that. I took a risk since I could see they were from Hewlett-Packard and opened the packages. About an hour later I received a call from the technician who was scheduled
I received a call from Tyson today. He is the case manager/supervisor that Mahmoud escalated the case to. He again asked for my credit card number and explained that they needed it because they had trouble with customers not returning the defective hard drive. I asked him how much would be charged if it was not returned and he said it could be few hundred
My computer crashed yesterday. A complete crash. I just bought the computer in December of last year. The computer is four months old. I have a Compaq Presario SR5250NX. I'm not sure why it crashed. I downloaded Apple's Safari for Windows yesterday to see if it really was faster than Firefox as it claimed. After the installation my computer slowed to a crawl. I ran
